FAQs

Golf Promotions

The hole in one package includes: Main prize sign, bonus prize signs for additional par 3 holes, automatic coverage for multiple hole in one winners (unless otherwise stated on the contract) - Free shipping direct to golf course or client - World class 24-hour customer service - Event execution checklist - Highest rated coverage in the industry (“A” rated from the Great American Insurance Group).
Changes to the number of shots must be called in to AHNO prior to the start of the tournament. Coverage fee adjustments will be billed or refunded after the event.
Assuming no shots were taken on the target hole(s) the contract will be amended to a rescheduled rain date without additional charge.
In no event may any contestant shoot at the main prize hole(s) from less than 135 yards. Any hole with a bonus prize must be shot from a minimum of 100 yards.
Mulligans and/or practice shots will not be counted towards the receipt of a main or bonus prize. Only the first attempt will count towards the prize.
AHNO provides the coverage for up to five (5) par 3 holes on the course.
For every contest featuring a main prize, 2 witnesses must be present- 1 on the tee and 1 on the green. For various prize values the requirements of the witnesses may vary. Please consult your warranties and conditions page on your contract for specific requirements.
All witnesses must be appointed by the sponsor or a responsible tournament official.
If a professional golfer is eligible to win any hole-in-one prize(s), the individual must be counted as a participant in the contract and additional charges will apply.

Claims

Immediate telephone notice by the sponsor to the claims department of AHNO must be made no later than the first business day after the event. In the event of a main prize winner, the claims department of AHNO will provide a claim packet to the sponsor.
AHNO will award the prize specified on the contract for every ace during the tournament, unless otherwise noted on the contract.

Contracts and Payment

Payment must be received by AHNO at least 24 hours prior to your event date.
A signed contract must be received at least 24 hours prior to the event date in order to bind coverage for your event.
To book a contract and receive our premium sign package, AHNO requests 24-48 hours' notice prior to the start of the event. If your event does not require signage, AHNO must be contacted prior to tournament play in order to provide coverage. A minimum of 3 business days is required to receive a sign package without a rush shipping fee incurred.
The contract serves as your invoice; upon request, our customer service department can issue a separate invoice.
Any revisions to the contract must be called in to AHNO prior to the tournament. You may communicate any changes in coverage via phone at (800) 822-2257. If you are calling outside of normal business hours, please call our toll free number and follow the instructions to reach our emergency line, leave a message in AHNO’s emergency mail box, or via fax at (770) 271-4007, or email info@ahno.com.
If payment is by credit card AHNO will issue a credit receipt to client. All contracts must be signed and paid prior to the start of tournament play.
Our turnaround time (with signage included) is specifically designed to fit your needs. In some special cases, a 24 hour turnaround is possible. Contact a Golf Excitement Specialist to assist you further.

Cancellations

If a hole-in-one, shootout, or putting contest on the course is cancelled for any reason, AHNO must receive a 24-hour advance written notice. A refund will be made less a $50 cancellation fee.

We Make it Easy

Our team of professionally trained Golf Excitement Specialists will walk you through the most comprehensive hole in one program in just minutes. Simply give us a call or request a quote online.

Skip to toolbar